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24Oct2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Paseo Xaman Ha Lote 1 Manzana 1 Fracc. Playacar,, Playa del Carmen, Mexico, 77710

Sandos Playacar All Inclusive (Adults Only) is a 5-star Playa del Carmen hotel offering direct access to a pristine white sand beach and features a water park. The resort provides an all-inclusive experience with unlimited dining and a variety of leisure activities.

Rooms & Amenities

Rooms at Sandos Playacar feature private terraces or balconies with pool, garden, or ocean views. Guest amenities include air conditioning, a minibar, a flat-screen TV, and 24-hour room service. The Select Club offers exclusive facilities for adults, including an oceanfront pool and VIP bars.

Dining Options

Dining options include nine restaurants offering a range of cuisines such as Mexican, Thai, Japanese, and French. The Festival Grand Buffet serves international cuisine for breakfast, lunch, and dinner. 24-hour room service is also available for convenience.

Leisure & Entertainment

Leisure activities at Sandos Playacar include two swimming pools, a fitness center, mini golf, and evening shows. Guests can participate in water sports, scuba diving, and group games organized by the entertainment team. The Spa del Mar provides relaxation services including massages and treatments.

Location & Transportation

The hotel is 5 km from Aeropuerto de Playa del Carmen and offers easy access to various landmarks, including Zona Arqueologica Playa del Carmen, just 2.5 km away. Transportation options include local buses and taxi services. The vibrant 5th Avenue is a 10-minute taxi ride from the resort.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Select Superior Adults Only
2 persons
31 m² 
2 Single beds
Shower
Balcony
Hacienda Junior Suite Single Room
2 persons
36 m² 
1 Single bed
Shower
Balcony
Platinum King Junior Suite
2 persons
50 m² 
1 King-size bed
Shower
Bathtub
Platinum King Junior Suite Ocean Front single room
2 persons
50 m² 
1 King-size bed
Shower
Bathtub
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Playa del Carmen 3.3 km
Airports
Aeropuerto de Playa del Carmen (PCM) 4.7 km
Cancun (CUN) 60.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Archery
  • Yoga class
  • Sports trainer

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Beauty treatment
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Paseo Xaman Ha Lote 1 Manzana 1 Fracc. Playacar,, Playa del Carmen, Mexico, 77710
Map view
Paseo Xaman Ha Lote 1 Manzana 1 Fracc. Playacar,, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
600 m
Restaurants
Steakhouse
880 m
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4.5/5 based on 22626 reviews
7.4
7.4/10 based on 606 reviews
#65 of 320 hotels in Playa del Carmen based on Tripadvisor
Carl
United States, February  2025
7.4/10

Overall, I had a lovely stay at the resort. The staff was incredibly friendly and always eager to help, which made the experience enjoyable. I really appreciated the efforts they made to keep the beach clear of seaweed. However, the dining options were hit-or-miss, and I found the spacing of the resort a bit inconvenient during hot days. Walking from one area to another felt exhausting, especially when there's only one shuttle available.

Rooms
7.0
My room was clean and fairly large, but it could have used more storage space for clothes.
Service
10.0
The staff were awesome, especially the bartenders and wait staff. They really enhanced our experience.
Location
6.0
The resort is quite expansive, which means some areas are a lengthy walk from the family buildings to the beach. It's not ideal for families with little kids.
Dining
5.0
While the food at El Gaucho was fantastic, the buffet left a lot to be desired, and I wish there were more breakfast options.
Facilities
9.0
The pool near the family section was a great highlight of the facilities and very enjoyable.
Gerald
United States, January  2025
8.0/10

I recently spent a week at this resort and had a mix of experiences. The location was fantastic, right by the beach with beautiful views. The cleanliness of the rooms was commendable, and the staff was incredibly friendly and eager to help. However, the dining options were somewhat repetitive and lacking variety, and the constant sales pitches detracted from the overall relaxation. Despite that, I enjoyed my stay and appreciated the effort the staff put into making it special.

Rooms
9.0
The rooms were clean and spacious, well-maintained, and offered great views.
Service
8.0
The staff was very friendly and attentive, especially during meal times.
Location
10.0
The hotel is perfectly located right near the beach, making it easy to enjoy the sun and sand.
Dining
6.0
The dining experience was a bit disappointing as the buffet had the same items daily, while the a la carte options were good but time-consuming.
Facilities
7.0
The pool area was enjoyable, but could use more activities in the adults-only section.
Curtis
United States, December  2024
8.2/10

We had an amazing time at the resort! The staff were incredibly helpful and genuinely friendly, making our vacation memorable. While the dining options were varied and flavorful, we did notice a few hiccups such as wait times. The location was beautiful, right by the beach, but there were some construction noises during the day. Overall, it was a fantastic experience, and we would definitely return.

Rooms
7.0
Our room was clean and offered a partial ocean view, although we found it a bit small compared to the family rooms that included a hot tub. The noise from the nearby disco was a bit of a downside.
Service
10.0
The service at the resort was second to none, with staff attending to our needs promptly and with great care. Special shoutouts to employees like Juan Carlos and Valentina who made our stay special!
Location
8.0
The resort is located right on the beach, which is stunning. However, there was some construction that made it a bit noisy during the day.
Dining
7.0
The food options were plentiful and tasted great, especially breakfast. However, we did experience long waits at some of the a la carte restaurants.
Facilities
9.0
The pools were beautiful and well-maintained, and it was nice to find plenty of loungers available. It felt safe for our family to enjoy the amenities.
Daniel
United States, November  2024
6.0/10

I had a mixed experience at Sandos Playacar. The hotel offers beautiful grounds and a lovely beach, but I faced several hiccups during my stay. While the staff was generally friendly and the rooms were decent, some aspects like dining and facilities could use improvement. Overall, I enjoyed my time but wouldn't rate it as highly as I hoped.

Rooms
7.0
The room was spacious and clean, but it was quite dated and overlooked a metal fence. There were no extra touches like towel animals, which I missed.
Service
6.0
Service was a bit inconsistent. While staff were friendly and helpful, it was frustrating when our excursion booking went wrong, and I had to spend time resolving it.
Location
6.0
The hotel is in a lovely area, but our room was quite far from the main amenities and the beach, making it less convenient, especially for families with young children.
Dining
5.0
Dining options were variable. While I found the buffet decent, it was often lukewarm, and the wait times at a la carte restaurants were frustrating.
Facilities
6.0
The facilities were nice, particularly the pools, but they felt a bit limited, especially for families. There were times when the kids club wasn't open, which was disappointing.
Beautiful grounds
Inconsistent service
Wally
United States, November  2024
7.4/10

I just had an amazing two-week stay at Sandos Playacar with my family, and it was a fantastic vacation overall. The beach here is simply stunning, and the service I experienced was top-notch, particularly from some standout staff members. However, there were a few hiccups with food reservations and some rooms that could've been better. Still, the overall experience made it worthwhile, and I can't wait to return.

Rooms
7.0
Our rooms in the adults-only section were spacious and tastefully decorated, which I appreciated. However, we did face some issues with noise due to renovations happening overhead.
Service
8.0
The service was friendly and attentive, with several staff members remembering our drink preferences, which made us feel special. Still, it was a bit frustrating to deal with long wait times at the reception.
Location
9.0
The location is great-being in Playacar, we felt safe and enjoyed easy access to the beach and surrounding area. The natural shade from the palm trees was a lovely touch.
Dining
7.0
Dining options were plentiful, and I loved the variety available. While the buffet was good, I found that the Asian restaurant had disappointing service and the need for earlier reservations, which was frustrating.
Facilities
6.0
The facilities were generally well-kept, with beautiful beach access. The pool area was decent but lacked vibrant entertainment, which was a letdown.
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Rooms and Guests2 Guests, 1 Room